India to the World

Computing, IT & AI

CoWIN vaccination platform

2021Government of IndiaCoWINPan-Indian / unspecified

2021

A national digital platform that scheduled and certified over two billion COVID-19 vaccine doses.

Dated
2021
As scholars put it
2021
Originator
Government of India
Source text
CoWIN
Region
Pan-Indian / unspecified
Discipline
Computing, IT & AI
Evidence
Documented
Confidence
Medium
Verification
Reference-cited

One registry for a billion arms

CoWIN was the health ministry's answer to a logistics problem with no precedent: record every COVID-19 vaccine dose given in India, book appointments for well over a billion people, and hand each person proof they had been vaccinated. People registered with a mobile number and an identity document, up to four people per number, and booked a slot at a public or private centre; the vaccinator then logged each dose against that record 5.

The numbers grew fast. India passed one billion doses about nine months after its drive began, and by October 2021 the platform had issued its billionth vaccination certificate 4.

A certificate you can check with a phone

The certificates came from DIVOC, short for Digital Infrastructure for Vaccination Open Credentialing, an open-source stack built and maintained by the Bengaluru-based eGov Foundation and released under the permissive MIT licence 34. Each certificate is a W3C-style verifiable credential holding the dose details and the holder's name, date of birth and gender. The data is sent to a central authority, signed with national keys and sent back to the centre for printing, or downloaded through a link sent by SMS 3.

Because the signature travels inside the QR code, anyone with the public key can check a certificate offline without calling a government server. DIVOC was also adopted by Sri Lanka and the Philippines, and eGov said it was working with more countries 34.

The digital divide in the dock

In spring 2021 the government made online registration on CoWIN compulsory for people aged 18 to 44 and barred walk-ins for that group, citing vaccine scarcity and crowding 5. On 31 May 2021 a Supreme Court bench led by Justice D. Y. Chandrachud said a policy relying only on a digital portal "would be unable to meet its target of universal immunization owing to such a digital divide" 5.

The court cited survey figures that only about 24% of Indian households, and about 15% of rural ones, had internet access in 2017-18, and asked the government to make CoWIN available in regional languages, audit it for disability access, and allow on-site registration at some centres 5.

The 2023 leak allegation

On 12 June 2023, the Malayalam news portal The Fourth reported that a Telegram bot would return the name, date of birth and passport or Aadhaar number of a CoWIN registrant if fed their phone number; The News Minute tested it on several public figures and found the details accurate 6.

The health ministry called the breach reports "without any basis and mischievous in nature" and asked CERT-In, the national cyber-security agency, to investigate. The minister of state for IT, Rajeev Chandrasekhar, said the bot appeared to draw on a database of previously stolen data rather than a direct breach of CoWIN 6. Where that earlier data came from was not publicly settled, which is why the caveat on this entry remains.

Background

India began vaccinating against COVID-19 in January 2021 and needed one system to book appointments, record every dose and issue proof of vaccination for well over a billion people. CoWIN, run by the health ministry, did all three, with certificates generated by DIVOC, an open-source credentialing stack built by the eGov Foundation.

Significance

It showed that a national vaccination drive could run on a single digital registry at continental scale, issuing signed, QR-verifiable certificates for every dose. Its reliance on online booking also became a test case for the digital divide, and the Supreme Court pressed the government to open walk-in and offline routes.

Fair to say

A 2023 data-leak allegation raised privacy concerns.

Path to modern innovation

Part of India's digital public infrastructure.

Builds on

Transmission

Offered as open-source to other countries.

References

  • 1MoHFW

Further reading

Corrections and additional sources: edit IND-360 on GitHub.